1. FAQS¶

1.1. Build kernel, show “IO-Domain Checklist” Dialog¶

kernel new dts file arch/arm64/boot/dts/rockchip/rk3568-firefly-itx-3568q-DEMO.dtsand when build kernel, will show dialog _images/faq_rk356x_io-domain_checklist.png

Perform the following operations first

cp arch/arm64/boot/dts/rockchip/.rk3568-firefly-itx-3568q.dtb.dts.tmp.domain arch/arm64/boot/dts/rockchip/.rk3568-firefly-itx-3568q-DEMO.dtb.dts.tmp.domain

Do not change the IO-Domain. Otherwise, IO may be damaged in the worst case.

1.2. Changes in kernel/buildroot configuration doesn’t take effect after compiling¶

After changing configuration through make menuconfig, compiling with build.sh and burning into device, the changes doesn’t take effect. Then you check the configuration and find out that the previous changes have disappeared.

That’s because the changes are only saved in temporary file .config. While compiling, build.sh will overwrite .config with configuration file.

So changes need to be saved in configuration file:

make ARCH=arm64 savedefconfig
mv defconfig arch/arm64/configs/firefly_linux_defconfig

Then use build.sh to compile.

1.3. How to adjust HDMI output resolution manually ?¶

In addition to adjusting the resolution in Setting->Display->HDMI->Resolution, we could also use command below to switch 4K resoultion and flash screen:

# 4k60:
setprop persist.sys.resolution.main 3840x2160@60 
# Set sys.display.timeline base on the default num to plus one for updating resolution
setprop sys.display.timeline 1

1.4. The 3.5mm headphone jack is connected to the national standard headphone abnormal?¶

At present, iCore-3568JQ only supports the American standard type of headphones(CTIA). For the national standard type of headphones(OMTP), the hardware is not compatible, and there will be the phenomenon of dual sound channels in both the left and right channels.

1.5. What should I do if the boot is abnormal and restarts cyclically?¶

It may be that the power supply current is not enough. Please use a power supply with a voltage of 12V and a current of 2.5A~3A.

1.6. What is the default username and password for Ubuntu?¶

Username: firefly
Password: firefly
Switch super user sudo -s

1.7. Write number tool to write SN, MAC address¶

Note: If the eMMC erase operation is performed on the development board, the previously written data will also be cleared.

1.7.1. Windows way¶

Install RKDevInfoWriteTool
- Download link
Select “RPMB” in Settings of RKDevInfoWriteTool
Configure “SN”, “WIFI MAC”, “LAN MAC”, “BT MAC”, etc. in the Settings of RKDevInfoWriteTool as needed
The development board enters loader mode
RKDevInfoWriteTool performs write or read operations

For specific operations, please refer to the PDF document “RKDevInfoWriteTool User Guide” under the RKDevInfoWriteTool installation directory.

1.7.2. Linux way¶

How to write the number of the development board itself

Buildroot enable BR2_PACKAGE_VENDOR_STORAGE

Read and write operations through the vendor_storage command

Download link
SN

vendor_storage -w VENDOR_SN_ID -t string -i cad895bedb8ee15f
vendor_storage -r VENDOR_SN_ID -t hex -i /dev/null

LAN MAC

vendor_storage -w VENDOR_LAN_MAC_ID -t string -i AABBCCDDEEFF
vendor_storage -r VENDOR_LAN_MAC_ID -t hex -i /dev/null

  Others can be operated according to the prompt of `vendor_storage -h`.

For how to read the application, please refer to the vendor_storage_read function in buildroot/package/rockchip/vendor_storage/vendor_storage.c.

1.8. On Ubuntu system, if there is no sound after plugging in headphones, what should I do?¶

Menu -> Multimedia -> PulseAudio Volume Control -> Configuration -> Select the sound card that is working and turn off the other sound card.

1.9. How to make the system crawl LOG under Android?¶

1、Settings (settings) -> About tablet (about tablet) -> Click 7 times Build number (version number)

2、Settings (settings) ->System(system)->Advanced(advanced)-> Developer options (Developer options) -> Android LogSave. After the function is turned on, the log will be generated under the root directory of the system /data/vendor/logs, which includes the system logcat and kernel kmsg.

1.10. Problems encountered in compiling boot.img of Android¶

The system will boot in recovery mode without using BOOT_IMG to compile kernel, specify a boot.img like BOOT_IMG=../rockdev/Image-rk3568_firefly_itx_3568q/boot.img when compiling kernel, the boot.img will update in directory SDK/kernel after compilation.

make ARCH=arm64 BOOT_IMG=../rockdev/Image-rk3568_firefly_itx_3568q/boot.img rk3568-firefly-itx-3568q.img -j8

If rockdev is not available, please compile the SDK completely first, and refer to Public Compile.