FAQ

Boot fails and restarts repeatedly?

It is probably due to not enough supply current. Please use a power adapter supporting 12V voltage and 2A current.

Where is the RK3399 chip technical manual?

RK3399 chip technical manual link: Brief Part1 Part2

How to burn the MAC address?

You can change MAC address of the Face-RK3399 by yourself, and you can modify MAC address by the tool – WNpctool before Connect Device.

How to capture a log from the board in Android?

Settings -> System -> About tablet -> click 5 times Build number -> go back to the previous level Developer options -> Enable logging to save. After opening the function, the system storage root directory will generate .LOGSAVE folder, which includes system logcat and kernel kmsg.